Common Device Messages > Unable to determine appropriate version from master entry []

Unable to determine appropriate version from master entry []

This error occurs when the device has lost the existing session to make calls to SWAPI. Once this occurs, you will not be able to make any calls to SWAPI until a valid session is created for the device. In order to do so, the user must log out of SWRemote and log back in. This should take care of this issue.